When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
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The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
For example: “Hi this is Anna Smith. I am a local loan officer who wants to help you accomplish your financial goals, like living in your dream home. I would love to talk to you about your goals, and see how I can help you throughout the process. Give me a call today at XXX-XXX-XXXX.”
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Website: https://www.nceyes.org/assets/docs/covid-19 sample verbiage for closing office.pdf
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
It might be a straightforward approach, but it's not effective in the slightest. As soon as the prospect realizes this voicemail is a sales pitch from a salesperson, it's getting deleted. And if you lead with your name and company, the prospect's finger hits the delete key almost immediately.
Don’t confuse voice mail with automatic attendant systems. Automatic attendant, where the computer actually answers the phone, is the single worst business invention ever. Human answers. Human determines if the person you’re calling is in by ringing their phone and monitoring the response. If not in, human returns and says, “Mr. Jones is not in. Would you like me to help you personally, take your message personally or would you like to leave a detailed message on his or her voice mail?” You faint from the shock.
Calling just to "check in" isn't a relevant reason unless your prospect has specifically asked you to. It's just a lazy excuse to get someone on the phone and it hardly ever works. Instead, find common ground between you and your leads.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
For example: “Hi this is Anna Smith. I am a local loan officer who wants to help you accomplish your financial goals, like living in your dream home. I would love to talk to you about your goals, and see how I can help you throughout the process. Give me a call today at XXX-XXX-XXXX.”