6. Access your greeting or recorded name settings. Next, press the key on the dial pad that corresponds to options for your greeting or recorded name. In this case, it's 3.
Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
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It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
You know what? I would shorten this greeting even more. Let’s make it simpler. Let’s make it shorter.
If I get a message like that – I would be wondering: Who is me? I still like it when people leave their name, I don’t have to be guessing who is calling.
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
Or, if they need to refinance, tell them that you know about current rates. And, you can provide them with guidance on if the timing is right. Staying honest and genuine will give you credibility and encourage them to return your call. After all, you are trying to become their trusted advisor, and the voicemail is the first attempt at this.
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Procedure Log in to 8x8 Admin Console. Click Users. Find the user profile for which you want to edit voicemail settings. Click Pencil icon to the right of the user profile. Go to Voicemail settings. Under External Voicemail Greeting setting, click Change. Select an existing audio file, or click + Create audio files to record or upload a new audio file.
I take it this is a first-time prospecting scenario where you’ve tried to reach them, had to leave a voicemail and now you are trying the 2nd attempt. Hopefully, you’re using a voicemail strategy that includes sending the proper email to the prospect after the first attempt.
If you want to add another condition to your rule, select Add condition. You can add multiple conditions to a rule but do this judiciously so your rules don't become overly complex.
As you practice and score your sales voicemails, you’ll start to determine some best practices. Here are a few of mine:
If you're in need of some more tips, here are some additional soundbites you can use when ending a voicemail.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
3. Select “Deleted Voicemails,” you will then be presented with a list of voicemail messages available for restore.
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When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.