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Before you pick up the phone, consider why the person you are calling should listen to you. Put yourself in their shoes and imagine their pain points.

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Note: If you are using a non-Campus number in your call-answering rule, you must prefix the number with "+1". Example: +1-415-222-1212. You will not be required to prefix a Campus number. Will the University be providing training sessions for the new voicemail system? We are not planning on providing any training at this time. If training becomes necessary. we will plan sessions accordingly. How do I save voicemail messages within Outlook for longer than 1 year (356 days)? Per the Unified Communication Operational Voicemail retention policy for all Cisco Unity Voicemail users, all Unity Mail Boxes will retain voicemail messages for 1 year (365 days). To save voicemail messages for longer than 1 year (365 days), you will need to create a new folder within your Outlook account and drag and drop these voicemail messages into it. Cisco Phone Quick Start Guides Cisco Phone Model 8961 - Quick Start Guide (PDF) Cisco Phone Models 7821, 7841, 7861 - Quick Start Guide Part 1 (PDF) Cisco Phone Models 7821, 7841, 7861 - Quick Start Guide Part 2 (PDF)
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The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
“If I leave a voicemail message on my first call in the morning, and I get voicemail again on my second attempt (either later that day or the next time I try and reach them) what do I say when that happens?”

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Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate

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This is a direct and persuasive way of asking for a follow-up meeting. Your prospect is more likely to agree to discuss their pain points further than if you were to say, "I'd love to talk more about how I can help. Let me know when we can get a call scheduled." The latter is vague and feels like more of a burden than the first request.

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Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures

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    As I said, I use a “3 strikes, you’re out” rule. You may find that 4, 5, 10 or 20 works best for you, but for me, it’s 3.
    To forward with comment, press 1 2 and follow voice prompts.

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    While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.

    How many of your competitors are doing the same? Not many, I’m willing to bet (but more are starting to!)
    Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.

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    Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.

    Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
    Take a deep breath before beginning and stay calm while speaking. Try practicing a few times beforehand if you need to. No rule says you have to build out what you want to say on the fly.

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    True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.

    1. Install the software on a device separate from your phone, like your pc or laptop.
    Funny Out of Office Autoresponder Messages. Hi, I’ll be out of the office until [MM/DD]. I will probably see your message because I don’t know how to relax. I will likely respond if I feel that I need to help in any way. If you don’t feel like adding to my workload, please contact [name] at [email] or …

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4. Before each voicemail message is played, enter the number associated with deleting a message.

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Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.

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From the Calling User Portal, click Voicemail. 3 4

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Our final sample voicemail greeting for business is the one to use when you want to discourage someone from leaving a message, for example, when you are fielding inquiries from job applicants. We hope that you have found these voicemail greetings for business informative, if not outright usable for your purposes!

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