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Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
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Leaving a scripted voicemail can improve lead response rates anywhere from 3% to 22%. 70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard.
“Hi (Prospects Name). I left you a voicemail the other day regarding…” (now repeat your first time voicemail message, including your name and number twice at the end)
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
I've stressed it throughout this article, and I'll stress it again — your sales voicemails have to be concise and airtight. That requires being locked in on exactly what you're trying to get across. You can't go off on a series of tangents that may or may not apply to your prospect's situation. Keep your messaging as focused as possible.
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Website: https://support.digium.com/community/s/article/How-do-I-record-my-Voicemail-Greeting-over-the-Phone
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
For example, when leaving a voicemail you could say, "You can give me a call back at XYZ-1234. I am typically available Monday through Friday from 9 am to 3 pm. I look forward to hearing from you." This lets your contact know exactly when they can reach you to continue the conversation.
To send to an email address with the message attached, check the box next to Attach new voicemail messages and send via email.
Press 1 to record the Unavailable Message. Record the message after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
These are legitimate questions and the answers will vary depending on your industry and individual prospects. In all honesty, your response rate with sales voicemails probably won't be high—the average response rate for a prospecting voicemail is between 4-6%, industry wide. You'll probably see more engagement using email. And leaving the perfect message takes planning and practice.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Clearly state your purpose and next steps. Whether it’s a demo, an appointment, or the best contact to talk to, simply ask for it.