6. Once in the call, you will need to select option #2 to record your greeting. To access the dialpad press the dialpad button at the bottom of the screen:
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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While both types of messages should be customized to a given buyer, voicemails should be ultra-specific. In an email, I might ask for a referral, an appointment, or feedback on a content asset they downloaded. These sorts of classic questions -- while still tailored to the buyer -- can be customized for reuse with another prospect, or another 100 prospects.
Voicemail examples provided by Snap Recordings Your voicemail message matters. Jackie Silver is a professional voice-over artist with 25 years of experience. On the subject of business voicemail, she says, “Voice is the first connection a client has to the business – make it count!”
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
And now schedule your 3rd attempt in your CRM in case you still don’t hear back from them.
Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.
I got so sick of these messages. I contacted my phone provider and turned all my voice mail options off. Yep… you know how peaceful it is to never have to deal with voice mail? (I answer my phone and love marketers generally, just not voicemails.) Anymore, I never call people I haven’t already talked to about the call in advance. Recent Posts How to Use the WordPress Cloudup Embed Block How to Design a Tablet with Scrollable Teaser Content in Divi How to Use the WordPress Animoto Embed Block How to Use the WordPress Categories Block Get a FREE High School Layout Pack for Divi
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
Let's get back to performance anxiety. Our fear of being judged negatively fuels our performance anxiety in any situation. When it comes to voicemail, we are being judged on our tone of voice and the clarity of our information.
And now schedule your 3rd attempt in your CRM in case you still don’t hear back from them.
Salespeople are often coached to sound enthusiastic and excited on the phone, thus raising their natural voice pitch to a high, unnatural tone. In my opinion, this tone of voice makes it clear to the listener that not only is this an uncomfortable call, but a generic one.
Without the fake tone of excitement in your voice, the listener understands that the specific question you're posing is just as meaningful to you as it is to them. And the more the listener feels the message is meant for them and only them, the more likely it is they'll respond.
Clearly state your purpose and next steps. Whether it’s a demo, an appointment, or the best contact to talk to, simply ask for it.
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