If you’re too mysterious with information, suspicions will be raised. If you leave a mini-sales pitch that’s all about you, the prospect will most likely make the decision not to return your call.
That’s not to say strip all emotion and personality out of your voicemail, but be yourself! Presumably, you are leaving a voicemail with someone because you want to continue a conversation with them either by phone or in person. What will they think if the “personality” of the voicemail doesn’t match the one in more fluid forms of correspondence? Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so.
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Voicemail connect rates usually go up as the day advances, so you should schedule your phone activity toward the end of the day.
So, make your goal to find common ground, and share how knowledgeable and experienced you are, no matter who you are calling. You shouldn’t brag about your success, but there is a time and place for others to know your success. That is the key to leaving voicemail messages that get returned!
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The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
You can also use a cloud service to backup everything you want to save from your phone or download an app made for saving messages, like VoicemailSaver. It costs $3.99 but it saves your messages, even if your phone is broken or stolen. For free options, try HulloMail or InstaVoice.
Any other thoughts? Write your voicemail for optimal message, and socialize the voice mail with your manager or your peers. Take the time to read it, time it and record it until you feel comfortable with your tone of voice, inflexion and energy. Write three or four voicemails with different scenarios and value statements; remember that you are trying to create an impression and recognition of your name and your solution.
Keep the conversation going, and give prospects an easy way to return your call by shooting them a quick email once you hang up the phone. Salespeople are used to being on the phone all day -- but not all prospects are.
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
The Right Way to Leave a Voicemail 1. Assess your surroundings 2. Prepare a brief outline 3. State your name and telephone number 4. Identify your purpose for calling 5. Speak in a confident, respectful tone 6. Remain brief 7. Briefly restate your point and contact information
"@Voicemails4ever: @Kystaa This seems like a job for... Voicemails Forever! Save treasured VMs forever as mp3 http://VoicemailsForever.com " haiiii Hahahahaha I am saving @KarleighIrwin 's voicemails forever #CLASSIC @QuoththeRavennn [email protected] VoIP Resources Small Business Tips Business Communications Business Voicemail Greetings: 5 Sample Scripts
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
This ensures understanding and helps the prospect write it down accurately. However, don’t repeat yourself—say the same thing in a different way.
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.