Ok so now that we covered what one possible voicemail process can look like, let’s get back to the original question…
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
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Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Sometimes when someone isn’t able to contact us, that could keep them from doing business with us. Clients get frustrated when they are unable to reach their lender.
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If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
Dr. Brown’s office is open for patient care Monday through Thursday 8 -5. If you are a patient or record and are experiencing a true dental emergency, please call Dr. Brown directly at 888-888. If you would like to leave a message, please do so after the tone. We will call you back very soon.
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6. Access your greeting or recorded name settings. Next, press the key on the dial pad that corresponds to options for your greeting or recorded name. In this case, it's 3.
Here are sample greetings you can use to help you craft your own. 1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”. A simple voicemail greeting for your main business line. 2.
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OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
I've stressed it throughout this article, and I'll stress it again — your sales voicemails have to be concise and airtight. That requires being locked in on exactly what you're trying to get across. You can't go off on a series of tangents that may or may not apply to your prospect's situation. Keep your messaging as focused as possible.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.