If you’ve spent any amount of time in the digital marketing world, you’ve likely heard copywriting vs. content writing mentioned more than once. While the terms are both defined as forms of marketing communication, they’re fundamentally different and serve unique purposes. In the overarching...
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A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Standard greeting with your name: "At the tone, please record your message to [name]."
Enabling this feature is simple: Go to Settings > Messages > Group Messaging and turn it on. That's it! Now, when you send a group message, if the other user has the feature enabled, they will be able to see everyone in the conversation as well as send a message back to everyone. What did Monica do to Richards answering?
3. Click on your phone, then “Scan,” if you’re prompted to confirm what type of data to scan select “Voicemails.”
Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
When calling a lead that was generated from a 3rd party vendor, it’s important to let them know how you received their contact information and why you’re calling. This type of lead may have looked at dozens of homes and requested information from as many real estate agents, all in a matter of minutes. The quicker you respond to this type of a lead, the more likely you’ll beat out the competition. Start off on the right foot by putting them at ease with a quick introduction and some facts:
But imagine if you received a sales voicemail at 9 a.m. It might be the most compelling, well-delivered voicemail you've ever heard, but you're probably dealing with several other tasks. You decide to respond to the rep when you have more time. By the time the end of the day rolls around, you've completely forgotten about her.
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From the bottom, click on “Voicemail.”Select a voicemail, then the three-dotted menu.
Here’s the thing: no matter how perfectly-crafted your sales voicemail is, plenty of people are still going to ignore it or stop listening midway through. That’s actually okay, though. We already know that other types of messaging, like emails, get a higher response rate. But where voice messages win is in quality – when you do get a response, that means the person has a very high level of interest.
Cause marketing is the practice of using your business or platform to make the world a better place. It’s a form of marketing that can be done on a local, national, or global level. Essentially, a company that engages in cause marketing is either giving charitably when customers make a purchase,...
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.