“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
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“Hello! You've reached the voicemail of [your name], [your job title]. I'm currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I'll be sure to get back to you as soon as I'm available.”
Phrases like, "Please call me back when you get this," "I'm really looking forward to hearing from you," and "Call me at your earliest convenience," are pushy, aggressive, and borderline desperate.
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Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so. Below are tips on proper voicemail etiquette to help you craft and leave the perfect voicemail:
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This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
Most importantly, have fun with it. If you don't enjoy leaving a voicemail, you might not be in the right job.
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
To change your Standard Voicemail greeting follow the directions below. Enter your password and the press # key. From Shoretel Communicator (You will need to have access to your Shoretel phone to record the message) In the menu bar, click More, then Prefereces. Your phone will turn on and beep. Begin your message.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
20-30 seconds is the sweet spot. A voicemail in this timeframe sparks curiosity without demanding too much time.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.