For example, if you are planning to go on vacation for two weeks, make sure you update your voicemail greeting stating how long you’ll be out of the office when you’ll be back — and who can be contacted in your absence.
Enable the message waiting indicator for your desk phone by checking the box next to Use phone message waiting indicator. 6 Enable Voicemail Notifications 5
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It’s better to say “I apologize” instead of “I’m sorry,” as the former is more effective in conveying your regrets without needing long explanations.
You can reach me by calling (your number). That number again is (your number), and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
You can also use the Slydial app for iOS or Android. Create a free account with the service, then choose a contact through the app or manually enter a phone number. Once the app has connected the call, leave a voicemail, and hang up when you're finished.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
I teach in two classrooms. How can I forward my calls to the other room or location?
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Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
In the Calling User Portal, you can manage your voicemail settings, like when you want your voicemail to be active, message storage settings, and how you would like to be notified of new voicemail messages. You can also set up your voicemail greetings. Choose When to Send Callers to Voicemail Choose Where to Store Your Voicemail and Fax Messages Enable Voicemail Notifications Allow Callers to Transfer From Your Voicemail Greeting Set Up Your Voicemail Greetings Choose When to Send Callers to Voicemail
And for the prospect or client that seems to be dodging you or just not calling you back:
If your voicemails and emails are exactly the same, you lessen your chances of getting a response to either. So make them different by reserving certain questions for voicemail instead of email.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
It’s better to say “I apologize” instead of “I’m sorry,” as the former is more effective in conveying your regrets without needing long explanations.
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