Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
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If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ. 1. State Your Business Name
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Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
Repeat both at least twice during your voicemail. With regards to your telephone number, pauses in your speech will give your listener a chance to catch up and not miss any details. For example, say your telephone number this way “1-2-3- pause -4-5-6- pause -7-8- pause -9-10″. If you need to leave an email address, spell it out.
"Hello, this is [Your Name] from [Your Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!"
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
If you’re making several calls, make sure you document your messages so you can be on top of it immediately if/when your call is returned. Nothing worse (or more stupid) than getting a returned call and having no idea who it’s from.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Updating the voicemail message with your own greeting allows you to let callers know they’ve reached the correct person; the process is fast and easy. How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call).
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
Clearly state your purpose and next steps. Whether it’s a demo, an appointment, or the best contact to talk to, simply ask for it.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
If you sound too relaxed or overly familiar, you're going to undermine both your and your company's credibility. People want to buy from an expert — not someone trying too hard to sound cool. So avoid coming off as too laid back and using too much slang, "um's," and "yeah's."
The following sample voicemail messages will help you to use this form of communication effectively, whether you are leaving a message for someone to return your call or recording a greeting for people trying to contact you.