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If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.
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That’s why it’s never been more important for salespeople to be good at leaving messages. Not only that, but voicemail can—and should—be measured, coached, and improved.
For example, if you are planning to go on vacation for two weeks, make sure you update your voicemail greeting stating how long you’ll be out of the office when you’ll be back — and who can be contacted in your absence.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
Here is an example of how to leave a Voicemail message for the property agent called Han Solo:
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
Website: https://connectedinvestors.com/blog/wp-content/uploads/2018/06/PinPoint-Profits-Phone-Scripts-ilovepdf-compressed.pdf
And now schedule your 3rd attempt in your CRM in case you still don’t hear back from them.
Welcome to my regular listeners and welcome to the new listeners as well – where have you been hiding? Thanks everyone for tuning in to episode number 178, nice to have you here.
2. Dial your carrier’s support number. This can be obtained from their official website.
Hello Joan, this is Susan with XYZ Company. I’m calling to get price quotes on your shipping rate. I’d appreciate it if you could call me back at 333-333-3333. Anytime during the work week would be great. Thank you.
When you want to use your original greeting, delete your temporary greeting. To do this: Press the Message Key. Enter your password, followed by the # key. Press 0 for Mailbox Options. Press 4 to record your Temporary greeting. Press 2 to delete your Temporary Greeting. Hang up. Press the Message key. Enter your password, followed by the # key. Press 1 to listen to new messages. Follow the prompts to save, delete, etc.
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Buckingham, the trend expert, says that millennials are just doing what works for them.
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.