Leaving a scripted voicemail can improve lead response rates anywhere from 3% to 22%. 70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard.
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1.) A study by AT&T found that five out of every six phone calls go straight to voicemail. Since you’re always more likely than not to get someone’s voicemail, before calling, script out what you want to say. Maybe even practice it out loud once before you dial.
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Aaargh, you are thinking, crap I need to say something, ooooh what do I say, think, think… nothing comes to mind, you are not prepared and you hang up.
The phone company Vonage reported a drop in voice mail retrievals over the past year. Many of those ignoring voice mails are millennials.
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Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Pro tip: Only use first names. People of authority call each other by their first name only. Using the contact’s full name or saying Mr./Ms. [last name] can make you seem less confident and important than the person you’re calling.
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.