If your voicemail has been set up and you are unable to change your greeting through the 'Voicemail' tab, dial *86 then choose option 4 to change. From a Home screen, tap the Phone app . If an app isn't available on your Home screen, swipe left to access the App Library. Tap Voicemail then tap Greeting (upper-left).
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Before we tackle appropriate voicemail etiquette for outbound messages, let’s first discuss proper etiquette for setting up your own voicemail system. As a professional, make sure you are regularly updating your voicemail greeting with information most relevant to those calling you.
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Building a unique voicemail greeting for yourself that is simple, friendly and professional will guarantee that regardless of who calls, it’s sure to be palatable to them.
On the "Voicemail greeting" tab, click on the "Record a greeting" button to record the voicemail greetings. A voicemail's time is approximately is around 10 seconds, wait for it to finish. Once done recording, click on the "Stop" button at the center of the recording tab to end it.
So, you diligently practice this presentation, yet when you call, all you get is a voicemail. You will have to decide whether to leave a voicemail – it is debatable. Try your own experiment to see what works. I recommend leaving voicemails.
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
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Header: A summary of an incoming message (equivalent to return address and postmark on a letter). It includes the length of the message in minutes and/or seconds: "Message from John doe received 7:34 AM, Friday, April first, 70 seconds, extension 5050."
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!
Nutshell offers unlimited Click-to-Call so you can record and review your sales calls.