I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
Not in a chatty mood? Here's how to go directly to voicemail or send a voice message.
So, make sure you are able to answer the phone and follow up with your leads and clients efficiently. Plus, make sure your outgoing voicemail message is warm and welcoming. That way, the caller will leave a voicemail and you can return it as soon as you can.
"Wherever we're talking to them, we're hearing the same things, which is: When it comes to voice mail, they're just over it," says Jane Buckingham, a trend analyst at Trendera.
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
With so much stacked against you, why bother? Because the responses to sales voicemails are generally of a much higher quality. What you lose in response rate will be made up for in conversion rate—if you know how to leave quality messages, that is.
Generally, voicemail is not the medium to discuss deal logistics. Keep messages short and to the point, and steer clear of deal specifics. Ask relevant questions and you're likelier to get a response.
I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
Website: https://support.8x8.com/equipment-devices/phones/general-phone-settings/how-to-create-or-change-outgoing-voicemail-message
The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.
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If you have a voicemail service set up to cover the times when you’re not able to take phone calls, you may need to know how to delete the voicemail messages.
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You can also head to Settings → Wi-Fi → and toggle it off. Now try using voicemail.