Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.
Ready to start leaving voicemails that demand responses and turn prospects into customers? These eight tips will put you on the right track.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
If you are ready to record your voicemail greeting, you should already have a solid script. Whether you include your mission statement, some fun personal details, or a favorite quote, making your voicemail greeting personal is a great way to set your business apart. Write down what you're going to say, but try to avoid reading it verbatim as you record, or it may start sounding robotic and rehearsed. When listening to your voicemail greetings your callers shouldn't feel like they're listening to an impersonal recording. Keep it conversational. If you need help achieving that conversational tone, check out these tips.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Learn about all the latest technology on The Kim Komando Show, the nation's largest weekend radio talk show. Kim takes calls and dispenses advice on today's digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her daily tips, free newsletters and more, visit her website at Komando.com.
At the beginning of the show, I used an example of a voicemail greeting – I used the name Luke Skywalker. He is a character from the Star Wars movie for those of you who hadn’t heard of Luke Skywalker before.
Most people don’t know this, but voicemail systems have the functionality to listen to and rerecord your voicemail if you are unsatisfied. Usually, this can be accessed by pressing # or 1 to return to the voicemail menu. From there you will hear the prompts to listen or rerecord your voicemail.
Or, if they need to refinance, tell them that you know about current rates. And, you can provide them with guidance on if the timing is right. Staying honest and genuine will give you credibility and encourage them to return your call. After all, you are trying to become their trusted advisor, and the voicemail is the first attempt at this.
Dial your phone's extension, or hit the message button on your phone. When the prompt begins to play, press *1234. Press 0 to access mailbox options. Follow the prompts to record your name and/or voicemail greeting. FEATURES.
Yes. You can turn voicemail On or OFF and adjust the amount of time before voicemail picks up.
That’s why it’s never been more important for salespeople to be good at leaving messages. Not only that, but voicemail can—and should—be measured, coached, and improved.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
Approach voicemails with a scientific outlook, and score each one. Create a score sheet with a rating system that addresses the following: Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fallback person to call)? Did you craft it or wing it?
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
“Keep your voicemail messages short, sweet, and snappy," advises Will Craig, Managing Director of LeaseFetcher. "Don’t try and go into the nitty gritty details of the discussion you’d like to have with them—save that for your actual chat. Alternatively, don’t leave them in the dark about what you want to talk about either. A simple 20-second voicemail letting them know the nature of your query will suffice."