Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
Generally, voicemail is not the medium to discuss deal logistics. Keep messages short and to the point, and steer clear of deal specifics. Ask relevant questions and you're likelier to get a response.
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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But it appears I’m not alone. Here’s a portion of one reader’s letter; see whether you relate!
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Most of the time, your iPhone voicemail is full because the voicemails you deleted on your iPhone are still being stored somewhere else. At the end of each voicemail, press the number designated for deleting voicemails. This will erase the messages saved by your carrier and free up space in your voicemail inbox.
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Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
Once done recording, go to the Voicemail greeting to find all the recorded voicemails. Click on the "Play" button beside the name of the voicemail to play it. To change the name of the recording, tap on it, and enter the name of someone who called you and set it as active. The caller will hear the voicemail greetings once they called you.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
When your marketing voicemail goes on for too long, you can lose the contact completely. Or, even if they do stick with you through the whole thing, they may lose the main point of why you’re calling. Keeping your voicemail between 20 and 30 seconds is enough time to make your elevator pitch without over-talking.
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Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.