1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
As you practice and score your sales voicemails, you’ll start to determine some best practices. Write these down, and use them as an outline for future calls. Here are a few of my best practices.
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Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
If you’re making several calls, make sure you document your messages so you can be on top of it immediately if/when your call is returned. Nothing worse (or more stupid) than getting a returned call and having no idea who it’s from.
Your own answering greeting should be short. Don't bother to say that you aren't available to take the call. That's a waste of time, and there's no point in restating the obvious. Instead, simply identify yourself and ask the caller to leave a message.
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Voicemail connect rates usually go up as the day advances, so you should schedule your phone activity toward the end of the day.
"I guess I usually just assume that it's probably not that important if you didn't text me, and you didn't send me a message on Facebook," Kidd says.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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When your marketing voicemail goes on for too long, you can lose the contact completely. Or, even if they do stick with you through the whole thing, they may lose the main point of why you’re calling. Keeping your voicemail between 20 and 30 seconds is enough time to make your elevator pitch without over-talking.
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Ayaya, your heart is racing, you’ve got a mini anxiety attack, short of breath and you are pacing around the house. Oh damn, I need to call that person again.
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Call your iPhone from another phone and try to leave yourself a voicemail. Go to the keypad and press and hold the number 1, or press the Call Voicemail button. This dials voicemail. Check if you have any missed messages. On the Voicemail screen, tap Greeting. Then change your greeting to either custom or default. If you have more than one