Conducting extra research on your prospects before you call them is always a good idea. This script from Mike Brooks is a great example of how you can use this additional information in your sales voicemails.
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
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I like to use a “three strikes and you’re out” rule. Meaning, after the 3rd attempt, if I haven’t heard back from them, I take them out of my current call list (I move them back into my drip marketing campaign and let that do its job)
Still, the worry persists that the dog pro who picks up the phone first is likely to get the job. Here are some tricks to make potential clients choose to wait for you: The tone and content of your outgoing message can make all the difference. Too often this tool is underutilized. Tell clients what you’re doing that’s keeping you from
Our final sample voicemail greeting for business is the one to use when you want to discourage someone from leaving a message, for example, when you are fielding inquiries from job applicants. We hope that you have found these voicemail greetings for business informative, if not outright usable for your purposes!
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
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Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
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Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
Remind them of your last conversation and give them a timeline for when you'd like to talk again, saying, "I know we ran out of time in our last meeting, but I'd love to continue our conversation about why other suppliers have disappointed you in the past. Do you have time to chat more on Thursday or Friday?"
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This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.