Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
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3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.
Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.
3. To permanently delete the message, click on the trashcan icon, either found below the voicemail details or at the top right-hand corner.
After you have stated the nature of your call, you want to be sure to close out your voicemail confidently. If you say something similar to “please call me back”, or “I really need to talk to you” you run the risk of coming across overly excited and potentially a little desperate.
If you don’t have access to your online account, you can dial in to your voicemail by pressing and holding the ‘1’ key on your phone’s keypad. After your phone connects to the voicemail system, you can access your password settings by pressing ‘*’, followed by the 5 key.
Think about if you were someone working in the corporate world, what kind of voicemail would you like to receive, and try to keep that image in mind when leaving a voicemail.
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· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.
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Each voicemail will be sent to your registered email address in .wav file format.
2. Select the menu icon, it’s usually the three-dotted icon found towards the top-right hand corner.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.