Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Protect your script from becoming wooden with repetition. Instead, use bullet points to stay on track while keeping your tone and delivery casual.
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Sticking with our "Andy Applicant" example, if Andy had left Hannah Hiring Manager a voicemail of, “It’s me and I would like to talk to you.” She will not know who Andy is nor what Andy wants to talk about. Effectively she will be answering Andy’s questions on the spot the whole time after she figures out how to get in touch with him. What if she forgets to mention something?
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
It might be hard to imagine, but sometimes you won't have your cell phone on you, yet you may still need to check your voicemail. Nowadays, most carriers have simple …
Keep the conversation going, and give prospects an easy way to return your call by shooting them a quick email once you hang up the phone. Salespeople are used to being on the phone all day -- but not all prospects are.
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As the odds of receiving a call back from your voicemail message are already low, you need to be very specific about what you say in your voicemail to give you the greatest chance of getting a call back. What you absolutely do NOT want to do is make yourself sound like a salesperson making a cold call. Instead, you want to sound like a very confident business colleague who deserves the respect of getting a call back.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
If you have the person's email address, follow up with an email. Depending on the person’s schedule, it may be easier to correspond (or schedule a time to talk) via email. If you are going to go this route, say in your voicemail that you will be sending over an email shortly.
“Hi (Prospects Name). I left you a voicemail the other day regarding…” (now repeat your first time voicemail message, including your name and number twice at the end)
If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.
Ready to start leaving voicemails that demand responses and turn prospects into customers? These eight tips will put you on the right track.
20-30 seconds is the sweet spot. A voicemail in this timeframe sparks curiosity without demanding too much time.
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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.