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When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.
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So what's the point? Should salespeople even bother with voicemails? Absolutely, and here's why.
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Resist the temptation of calling people or leaving voicemails when you are too tipsy! The same applies when you are too angry or upset to speak without using hostile language or an accusatory tone. Prepare and leave your voicemails when you are in the right mindset so that you don’t need to search for ways to delete your message or re-record it!
2. Select the menu icon, it’s usually the three-dotted icon found towards the top-right hand corner.
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
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Many loan officers hand out their cell phone number. This is a way of selling themselves to potential clients and beginning a professional relationship.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
2. When prompted, press 1 for voicemail. Your most recent voicemail message is read. Press 1 to move back to the beginning of the message. Press 8 to pause the message. Press 9 to fast-forward and skip portions of the message. Press 66 to have the message play faster. Press # to go to the end of the current message.
When you generate a lead from your website, mention how you obtained their information and reference any material they downloaded. Consider the following script when calling a lead who recently visited your website:
My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
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