2.) A gracious phone message is 30-45 seconds when talking to those we don’t know well. As George Washington said (yep, that George Washington), and I’m paraphrasing, “With men of business, be brief.” Be pleasant, and get right to the point. You’ll appear more confident and capable of handling the situation which merited the call.
But delivery is everything. So, take a look at these tips for implementing your voicemail like a pro.
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1. Enable airplane mode on your phone, so calls are automatically routed to voicemail.
1. Install the software on a device separate from your phone, like your pc or laptop.
If you sound too relaxed or overly familiar, you're going to undermine both your and your company's credibility. People want to buy from an expert — not someone trying too hard to sound cool. So avoid coming off as too laid back and using too much slang, "um's," and "yeah's."
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email
Although a seller might get a higher response rate from an email or another type of message, responses to voicemails are generally richer and demonstrate a greater level of interest. So what a salesperson loses in quantity, they gain in quality.
“Hi, this is _______from ________. When I was out running around the other day, I noticed that your house was for sale by owner. Before you delete this, I just wanted to let you know that I’ve sold homes, very similar to yours, in the same area, and above list price. You might have received a few “Just Sold in Your Neighborhood” postcards from me. Because I have met with many buyers looking for this type of home, I think I could help you meet your goal of selling your home. I’m available to answer any questions about finding the right buyer, and I provide a free consultation. Please give me a call on my cell phone at _____________. Again, my number is ________. Take care and enjoy the rest of the day.”
Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
This is a direct and persuasive way of asking for a follow-up meeting. Your prospect is more likely to agree to discuss their pain points further than if you were to say, "I'd love to talk more about how I can help. Let me know when we can get a call scheduled." The latter is vague and feels like more of a burden than the first request.
Now you know how to take care of the situation once you have already left your voicemail. But adopting a few precautions and preparing yourself BEFORE leaving your voicemail can save you the pain of having to delete or re-record your message. We will show you exactly how you can leave top-notch voicemails and convey what you really need to.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
It is as simple as that. Once you have left a message, document the call and the action that was taken in your client record. If you continue to only reach the client’s voicemail, after several failed attempts: What to Do. Send a collection letter. There could be a reason the client is not receiving or responding to your messages via phone.
Protect your script from becoming wooden with repetition. Instead, use bullet points to stay on track while keeping your tone and delivery casual.