Those who know me know I can hold a conversation. I love people, and my desire to share with them carries over to leaving cell phone messages. Sadly, I know better than to leave long messages, and I have no excuse, but I tend to chatter on, and on, and on, enjoying a conversation with, essentially, myself.
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As you practice and score your sales voicemails, you’ll start to determine some best practices. Here are a few of mine:
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled:
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.
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Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
Never use voicemail as a way to avoid speaking with someone. It doesn't help, and a person would have to be terminally dense not to figure out your game. If you must call when you know the other person isn't available, say, "I know you won't be able to take the call now, but I wanted to let you know that..."
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Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
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You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.