12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.
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Remember, you need real-world situations to prepare for the sales game. Roleplay with colleagues and friends to get honest feedback on your voicemails.
You can see how this short exercise of writing the messages down can really be helpful.
Having a reference sheet will help you stay focused while delivering your message. Make sure to keep your outline concise; only include the essential points that you intend to cover in your message.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
Stuttering, rambling, or repeating yourself all make for less-than-stellar sales voicemails that prospects will be less inclined to respond to. That's why you can't try to figure out what you want to say as you're leaving the message.
If you already have a call scheduled, it will serve as an incentive for your prospect to show up. If you don't have a call on the books, use their response to this voicemail to ask for a follow-up meeting.
How do I check my voicemail from another phone, or check another voicemail from my phone (Shoretel)?
So, how do you protect your information? There are a few settings and privacy apps that can help.
Depending on your connection to the person you are trying to reach, it is necessary to decide ahead of time what to say. So, avoid being the person that calls someone but then has no idea what they want to say. Especially if it goes to voicemail. Also, do not read off of a script. A simple outline can help you remember what to say, and it should flow naturally.
State upfront how you can help the prospect. Are you saving them time or money, or helping them get promoted?
By default, the telephone number is the one assigned to you by your organization, but it could also be a cell phone number or email address. In that case, voice mail would be played back through your email Inbox.
Written by Donato Diorio @iDonato
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
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