Remember, you need real-world situations to prepare for the sales game. Roleplay with colleagues and friends to get honest feedback on your voicemails.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
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4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
Unfortunately, once a voicemail message has been deleted there is no way to retrieve it. At the end of the below mentioned expiry periods, voicemail messages will be purged from the network and will no longer be accessible.
This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
You’ve worked hard on your application. You’ve double- and triple-checked for spelling errors and you know you are a perfect fit for this job. You’ve followed up on your application and made such a great impression that the employer decides they want to call you in for an interview. You are checking your phone, anxiously awaiting the call…but nothing seems to happen.
This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.
Like this blog? You may be interested in our blog on integrated telephone system features.
To scan messages quickly, Press 7 from the Activity Menu and press one of the following:
Try to avoid casual salutations like, “Hi” or “Hey” if this is your first time calling someone. Your introduction should be one or two sentences tops. From there you can move on to the body.
Most phones don’t make that as easy as it ought to be. Apple’s iPhone will back up voicemails to your computer along with everything else, but they’re stored in a funky file format that’s not easily played by most software. Most Android phones, meanwhile, store your voicemails on off-site servers.
I touched on this earlier, but it's worth repeating. Keep your voicemails short and sweet. Very few — if any — of your prospects are interested in spending multiple minutes listening to you make small talk or rattle off your offering's features and benefits.
These days, most phone functions are for tweeting and texting, but what about leaving voicemail messages that get returned? Many people say they no longer check voicemail, or don’t listen to messages in full. They either tap “return call,” send a text, or find other channels to see what the person wanted.
If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.