Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
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You can also try leaving two voicemails. In other words, rather than leaving one 30-second message, record a 20-second voicemail -- then immediately call back and leave a 10-second one.
In Provide the caller with these options, select an option. Some options will prompt you for additional information, such as an alternate phone number or text to be read to the caller.
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1. Read me first. If you need help with voicemail, check out the Voicemail troubleshooting page. For Visual Voicemail (VVM), to listen and download messages on an app, check out T-Mobile Visual Voicemail app.
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Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
When your marketing voicemail goes on for too long, you can lose the contact completely. Or, even if they do stick with you through the whole thing, they may lose the main point of why you’re calling. Keeping your voicemail between 20 and 30 seconds is enough time to make your elevator pitch without over-talking.
Access your voicemail Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
If I get a message like that – I would be wondering: Who is me? I still like it when people leave their name, I don’t have to be guessing who is calling.
I love your class Annemarie! Thank you so much! Truly, as a non-native English speaker, I spent a lot of time to deal with it and took a whole lot of energy to try NOT to have conversation through phone as much as possible, however, it is so inevitable in our daily life especially at work.
I’d bet good money that most voicemails never get played. Instead, they just sit there serving as extra “missed call” notifications, letting you know to call or text back whoever bothered to leave you the message in the first place.