It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.
Enable the message waiting indicator for your desk phone by checking the box next to Use phone message waiting indicator. 6 Enable Voicemail Notifications 5
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The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
Ok so now that we covered what one possible voicemail process can look like, let’s get back to the original question…
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4. Press and hold the message[s] you wish to recover, then “Save” to confirm the recovery.
4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.
Visit the prospect’s website and social media and find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation, and shows that you’ve done your research.
The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
2. If the trashcan icon is not available, from the top right-hand corner, click on the three-dotted menu, then select “Edit.”
· Since all the data has been removed, the next time you launch the app, you’ll notice it displays screens and options as if being accessed for the first time.
AUDIX Mailbox: Your personal storage area for incoming and outgoing messages (and headers). Your incoming and outgoing messages are stored in categories according to their status. The system keeps incoming messages until you delete them or until an automatic deletion date. Because space is limited, it is wise to regularly review and delete messages.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.