I remember hanging up the phone every time I heard a Voicemail message. I froze with fear and couldn’t speak.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Alternatively, you could try disabling call forwarding, though your particular carrier or phone model may not allow it:
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
Now before we jump into one possible solution, let’s cover an additional step you may want to add to your repertoire:
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
Using a second phone, dial the Voicemails Forever Access number closest to you (USA: 201-285-5965) and when prompted enter your 8 digit Voicemails Forever PIN number.
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain:
Play on phone enables you to play your voice mail messages over a telephone using the phone number you specify.
Updating the voicemail message with your own greeting allows you to let callers know they’ve reached the correct person; the process is fast and easy. How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call).
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
Noise in the background of a voicemail is both unprofessional and distracting. Background noise can communicate to the receiver that you are inconsiderate and have not taken the time to prepare and assess your surroundings. Make sure you are situated in a quiet environment when leaving a voicemail to ensure that your message is clearly heard.
Context will make your message sound much more authentic and will result in a higher response rate.
Your ability to leave compelling sales voicemails may be the difference between hitting or missing your sales goals. They're that important!