A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
While both types of messages should be customized to a given buyer, voicemails should be ultra-specific. In an email, I might ask for a referral, an appointment, or feedback on a content asset they downloaded. These sorts of classic questions -- while still tailored to the buyer -- can be customized for reuse with another prospect, or another 100 prospects.
.
Get in-the-know mortgage and real estate tips delivered to your inbox weekly.Email* Recent Posts What to Look For in a Loan Origination System How To Strengthen Your Mortgage Pipeline Management Loan Officer Training With Mentors The Mortgage Update: Making a Competitive Offer in a Seller’s Market Back to the Basics: Essential Marketing Tools to Bring in More Business
For example, perhaps you noticed that a prospect downloaded an eBook from your company's website. You could mention this in your voicemail. Something along the lines of, "Hi John, this is Mike from Company XYZ. I noticed you downloaded our guide to working with influencers…"
Hi Mary! First of all, I’m so sorry to hear that. What a horrible thing to have happen! It really depends on the manufacturer. There are high quality picture frames and small, less expensive ones that probably don’t have a lot of memory or ways to protect what’s been recorded. I would start with the manufacturer to see if they have any ideas. If they can’t help, try one of the recording suggestions we made in the post to see if they might be able to help. Even some Walgreens and Walmart have recording services, that preserve recordings, so they might also be able to help.
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
All sorts of funny issues can occur when your phone hasn’t had a reboot in a while. Rebooting allows your phone to clear out and fix any issues. So try switching it off for at least five minutes, then see if the problem is resolved.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
When you hear the Dial Tone, call into your landline or office voicemail box. The rule of thumb is when you hear the Voicemails Forever dial tone, then follow your phone's instructions to listen to your voicemails remotely. This will vary from carrier to carrier and phone to phone. You may need to call your phone networks customer support for updated instructions.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Avoid sales speak and buzzwords. It’s okay if your prospect knows you're a sales rep. Qualified prospects don’t mind hearing from sales reps. They just want to speak to reps that are helpful, knowledgeable, and possess integrity.
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.