Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
Ready to start leaving voicemails that demand responses and turn prospects into customers? These eight tips will put you on the right track.
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Save the highest-rated voicemails. And be honest about which ones you would delete. Those are the ones that need your attention. Separate those elements that need help, and focus on one at a time until perfect voicemails become second nature.
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
If you wrapped up a meeting earlier in the day but weren't able to schedule a follow-up appointment, leave this voicemail a few hours later.
Personal Greeting. A Personal greeting is a longer individual message recorded by the user and several variations are available depending on the context of the call. The options are a Personal After Hours greeting, a Personal Busy greeting, a Personal Internal greeting, a Personal External greeting. What should you say when leaving a voicemail message? Say the person's first name ONLY. Say your first name only followed by your company name. Keep your voicemail brief and urgent. Leave a reference name of a person and company you've worked with. How do I save a voicemail greeting?
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
If you’re too mysterious with information, suspicions will be raised. If you leave a mini-sales pitch that’s all about you, the prospect will most likely make the decision not to return your call.
Prospecting refers to the process through which a business attracts new clients. This, surprisingly, is not as easy as it may sound. It requires you . . .
Yea its asking me for a Temporary Password that i dont know, so what do i do now? asiahollis 30 Jan 2013 21:19 mike rice 03 Jan 2013 20:14 can setup my vociemail 01 Jan 2013 16:11 Helpful Add Comment Grindale 26 Oct 2012 05:19
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Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
What should I say on my voicemail? Your voicemail should state the purpose of your call, and should include a value statement as well as your contact information.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."