Thanks for all the great advice you share on the Manners Mentor blog! Here is my situation. I hope you can help. Sometimes I’m good at leaving a voicemail that’s to the point, but most of the time I feel like I’m a babbling idiot. I never know how much information to leave. How much is too much? How much isn’t enough, especially in a professional setting? I would love to know your thoughts on this. Best wishes for a wonderful week!
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
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Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
That being said, you want to stop short of coming off as aggressive. Remember to keep your tone conversational, and try not to badger prospects with too many voicemails. There's a middle ground between being pushy and being a pushover — try to strike that balance.
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
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You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled:
[Here is some great advice for opening your cold-calls without boxing yourself in as JUST an agent]
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
Unfortunately, preventing spam callers from leaving a voicemail on your cell phone can be tricky. We've researched the options from each carrier and tested a number of call blocking apps to see
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Hi Mary! First of all, I’m so sorry to hear that. What a horrible thing to have happen! It really depends on the manufacturer. There are high quality picture frames and small, less expensive ones that probably don’t have a lot of memory or ways to protect what’s been recorded. I would start with the manufacturer to see if they have any ideas. If they can’t help, try one of the recording suggestions we made in the post to see if they might be able to help. Even some Walgreens and Walmart have recording services, that preserve recordings, so they might also be able to help.
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Does leaving a voicemail message create performance anxiety for you? If it does, you probably are a millennial. There's good news and bad news about this. The good news is that you are early in your career, with lots of opportunities to make a positive difference in your world.