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A commonly overlooked aspect of voicemail etiquette is your own mailbox greeting. A lot of us simply set it and forget it when we first get our phones, which for some of us was when we were teens, or we don’t have anything set up at all.
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Voicemails can add value, whether or not a prospect calls you back right away. Even if a voicemail triggers an email response or call-back six months down the line, it's valuable. The better your voicemails, the more likely you'll get a response. Concise and Focused Backed by Preparation Conversational Professional Actionable Results-Oriented Proactive but Not Aggressive
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
If you're working with an actively engaged prospect, however, this voicemail can be perfect for building rapport. Say, "I just sent you an article about the new trends in AI we were discussing on our last call. I can't wait to hear what you think."
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
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The key to leaving voicemail messages that get returned is keeping in mind who you are calling in the first place. Whether you are making sales calls, speaking with current borrowers, or trying to gain mortgage clients, you must adapt to your audience.
But the questions you ask in a voicemail should be so specific that they could never be intended for another listener. For example, if I was selling financial management technology, I might ask the voicemail recipient which financial software they use today, or if all of the company's financial analysts work out of the central office.
The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.
2. If the trashcan icon is not available, from the top right-hand corner, click on the three-dotted menu, then select “Edit.”
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Obviously, prospects aren't going to listen to an overly long voicemail from a caller whose number they don't recognize, so pushing past 30 seconds ensures the message will get deleted almost immediately. On the other hand, buyers are also unlikely to listen to an overly short message.
Like almost any other sales communication, sales voicemails need to revolve around the concrete benefits your prospect can expect to see if they leverage your solution — not your product or service's suite of features.
Building a unique voicemail greeting for yourself that is simple, friendly and professional will guarantee that regardless of who calls, it’s sure to be palatable to them.
AUDIX voice prompts tell you what to do at every step in a task. Once you have selected the appropriate Activity Menu Option, you can rely solely on the voice prompts to figure out what to do.
Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.