“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Yes. You can turn voicemail On or OFF and adjust the amount of time before voicemail picks up.
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Therefore, before you proceed, open Phone and tap on the Voicemail tab to ensure that voicemail is set up.
Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."
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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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In addition to showing active listening, you've also awoken their curiosity about what question you want to ask. Once they're back on the phone, you can confirm a date and time for your next meeting.
Have you noticed how I slowed down towards the end of the message? I spoke slower and clearer. This is because when the person on the other line hears your message, they will be writing down your details before calling you back. Let’s make it easy for them to call you back!
Context will make your message sound much more authentic and will result in a higher response rate.
Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:
OUTGOING VOICEMAIL MESSAGE Thank you for contacting [NAME OF PRACTICE/OFFICE]. The health and safety of our patients and staff is our top priority. Due to the COVID-19 pandemic, we are following the guidelines of the Centers for Disease Control and are only responding to urgent eye care needs.
The best voicemail messages are friendly, concise, and get straight to the point. So, what is a good voicemail script? In this post, we’ll discuss why you need a script, give you five voicemail templates, and show you how to record a professional greeting.
Resist the temptation of calling people or leaving voicemails when you are too tipsy! The same applies when you are too angry or upset to speak without using hostile language or an accusatory tone. Prepare and leave your voicemails when you are in the right mindset so that you don’t need to search for ways to delete your message or re-record it!
You also don't want to confuse them with too much technical jargon and complex vocab. Keep things on the lighter side and approach your voicemails conversationally.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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