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Why should they respond to you? How will your product or service help them? Will it make their job easier or allow them to get more done in less time? These are examples of real benefits and your sales voicemails need to contain something similarly beneficial.
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Here I'm referring to lines such as "Please call me back" or "I'll check in again on X date." Because they're generic, these asks don't increase the buyer's feeling of responsibility. Instead, I suggest posing your specific question and ending the call there.
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Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
When leaving messages, have mercy on your listeners and do the following: Speak slowly and leave your phone number at the beginning and the end of the message. Limit your comments to one or two subjects. Voicemail is not a one-person show. Sample of a Perfect Voicemail “Hi,
Say, "I know we identified implementation, onboarding, and QA as topics to cover in our next call, but I wondered if there were any other areas we missed -- specifically whether you could use Feature A, which was an area of concern for you."
After a prospect finishes listening to your email, they should be very clear on what the next step of the sales process is. Whether you ended the voicemail asking a question they are prompted to answer, left your contact information instructing them to call you back, or told them to look out for a follow-up email, the message recipient should know exactly what’s coming next, and how to behave accordingly if they are interested in the deal.
Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
If you’re making several calls, make sure you document your messages so you can be on top of it immediately if/when your call is returned. Nothing worse (or more stupid) than getting a returned call and having no idea who it’s from.
Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.
You can enable/disable Voicemail at any point through Settings in My amaysim, the settings tabs of the amaysim app or by calling ##002# from your mobile.
To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Thanks for joining me today and thanks for listening. I hope you learned something new today. Weon Inteligene is away on holiday, coming back soon to enlighten you in the next episode!