Standard greeting with phone number: "At the tone, please record your message to [phone number]."
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
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I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
This can also work with your iPhone or Android, if the above methods aren’t working for you. Just connect your phone into the computer with a 3.5mm audio cable. More on that in a minute.
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I always end voicemails with my phone number. The reasoning? First, it's his cue to wrap up. It keeps him from rambling and gives the prospect a clear call to action: Call him back.
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Logging into the system quickly: From your phone dial 5000 and Press the # sign (you don't need to type your extension), and enter your password.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
Introduce yourself at the beginning of your message. Take your time in providing your contact information, making sure you are loud and clear in the pronunciation of your name and number.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
However, it’s awkward to just jump in without any context, so a very quick introduction followed by your question is the best option: Hi Erica, this is Ryan at Company X.