2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
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According to Hubspot, the most effective voicemail is as simple as the following:
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
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If you have voicemails saved on a non-smart phone, your best bet is to record them on a computer. This is a method that requires some equipment, but not as much as you might think.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Press 3 to erase your voicemail. You can start over again if you like, but you don’t have to.
Once done recording, go to the Voicemail greeting to find all the recorded voicemails. Click on the "Play" button beside the name of the voicemail to play it. To change the name of the recording, tap on it, and enter the name of someone who called you and set it as active. The caller will hear the voicemail greetings once they called you.
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Your voicemail service answers calls and saves messages when you can’t or don’t want to. Messages can build up quite quickly; luckily, we can listen to and/or delete them from our phones, allowing space for more.
If after 2 solid phone/voicemail/email attempts (which counts as 6 touches, not including any drip emails or LinkedIn messages/connection requests that they may have gotten in between calls 1 and 2) I’ll leave a 3rd voicemail message (followed by an email, of course) that simply says something along the lines of:
First I would check the phone to see if it saved the greeting to its files. Some phones do and some don’t. If you are unable to find the voicemail greeting file, google the question for your type of phone. If you’re unable to find it or do it, call youe cell phone carrier to see if they can help. Some carriers still save voicemail greetings on their systems. It’s a great reminder though that if you have a greeting you really want to keep, to make sure you record it and save it to your computer and to a flash drive or cloud drive for good measure. Hope that helps! Laura
Website: https://www.nowblitz.com/blog/voicemail-message-examples-your-customers-will-love/
By default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. If you do not want to have transcription for your messages, ask your admin to disable it for you.
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Make the last thing you say be your phone number. This ensures it's clearly visible on voicemail dictation, and makes it easy for prospects to call back. Avoid phrases like "Call me back when you get this," which can sound pushy. And, finally, tell them you'll follow up with an email. This gives the prospect two ways to return your call, which certainly can't hurt.