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In the U.K. and most of Europe it is considered good manners to leave a slightly longer answering message as it gives the person time to adjust to the fact that they've been put through to an answering machine, compose a message in their head and then get ready to speak. It also leaves the caller with the impression of someone who is calm, composed, polite and not rushing around like a chicken without a head.
And also don’t forget to write down your message just in case you get too anxious and forget to say your name at the end of the message.
First, call your prospect and leave a concise 15-second message. This voicemail should include the bulk of the information you want to share: your reason for calling, benefits to the prospect, etc.
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
Remember, the idea is for prospects to want to talk to you. Your tone can make or break the voicemail. So, remember, you’re not bothering them — you’re enlightening them. If you have a purpose for calling, you’re never going to trouble them.
“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
Give them a reason to call you back. In both voicemail messages, did you noticed how I mentioned new information they might be interested in? That will grab their attention more than simply introducing yourself, thanking them and asking them to give you a call if they have any questions. Come from a place of helpfulness by giving them something to look forward to and that will solve a problem.
With Visual Voicemail, you can see a list of your messages and choose which ones to listen to or delete. Learn how to set up and transfer your existing voicemail. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting. Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Enter your password,* then tap done. Record a custom greeting or use the default greeting, then tap Save.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Here’s a simple clinician voicemail script if you want to keep your message to the point. Hello. You’ve reached Highland Family Counseling Services. We are currently unable to take your call, so please state your name, phone number, and a detailed message after the beep. We will return all calls within two business days.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
5 Steps to Leaving Voicemail Messages That Get Returned: Identify Yourself. Say who you are and the company you work for up front. This makes you sound professional and transparent. S ay Your Phone Number Twice. Prospects can’t call back if they don’t have or you garbled your number. Give your contact information upfront and say it twice