12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
One quick way to sound more relaxed is to speak slower – slower than feels natural to you, even. If you rush the sales voicemail, it’ll sound like you’re trying to squeeze in your 50 calls for the day, and nobody wants to feel like they’re just another name on your list. Also, speaking slowly saves you from mumbling – if the contact can’t understand what you’re saying, what’s the point of learning how to leave a voicemail?
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Find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation and shows that you’ve done your research.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
Hey can I ask you something…. – What’s your experience with leaving voicemail messages? Do you have any funny stories to share? Leaving voicemail messages is one of those things that if possible, we’d avoid it. It’s just scary for an English learner, isn’t it? To leave a voicemail message… knowing that you have to keep your messages short, speak loud and clear and sound confident. Too many things to think about! Ok today, we are going to tackle this fear once and for all. I’ll get back to you after this jingle – Go!
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
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I’d bet good money that most voicemails never get played. Instead, they just sit there serving as extra “missed call” notifications, letting you know to call or text back whoever bothered to leave you the message in the first place.
Another FSBO voicemail script might include talking about your connection to the neighborhood:
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
To record a message to someone other than the sender, press 1 4. Record at the tone, then press # to approve the message.
Is there any way to retrieve the voicemail greeting from a smart phone after the service has been stopped to the phone?