The phone company Vonage reported a drop in voice mail retrievals over the past year. Many of those ignoring voice mails are millennials.
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
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Hi Cindi, What a beautiful idea! The easiest way to do this would be to have someone who is good at editing video or audio do this for you on their computer. Maybe a relative or someone from your local high school or college. Once the voice mails are saved as MP3s using the suggestions in the post, it would be easy to edit them using Camtasia or Movavi or any other editing software. If you don’t have anyone around, a Walgreens or Walmart store might be able to do it for you if they edit video. They might have the capability. We had a very old audio file of ours (from reel to reel!) edited and resaved onto a DVD by iMemories.com. They did an amazing job! All the best! Laura
Introduce yourself at the beginning of your message. Take your time in providing your contact information, making sure you are loud and clear in the pronunciation of your name and number.
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On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.
Visit the prospect’s website and social media and find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation, and shows that you’ve done your research.
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain:
Kidd's main problem with voice mail is that it's time consuming, and she's tired of listening to butt-dials and rambling messages. If someone really wants to get hold of her, there are lots of ways to do it, she says.
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Michael Pedone teaches inside sales teams how to pick up the phone and close business. He is the CEO/FOUNDER of SalesBuzz.com – An online sales training company.
When you generate a lead from your website, mention how you obtained their information and reference any material they downloaded. Consider the following script when calling a lead who recently visited your website:
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
Once you have accessed the voicemail system, you will have the following options: Press 3: Advanced Options Press 5: Repeat Message Press 6: Next Message Press 7: Delete Message Press 8: Forward Message Press 9: Save Message Press 0: New Messages Press 1: Old Messages Press 2: Work Messages Press 3: Family Messages Press 4: Friend Messages Press #: Cancel Press 1: Record Unavailable Message Press 2: Record Busy Message Press 3: Record Name Press 4: Record Temporary Greeting Press 5: Change Password Press *: Main Menu How do I record my voicemail greeting or name? Option 1 – Unavailable message Option 2 – Busy message Option 3 – Record your name Option 4 – Temporary greeting