To end the voicemail, state (or restate) your main question, then say your phone number. You can also say you’ll follow-up with an email. Now, this isn’t the same as saying, “If I don’t hear from you, you’ll hear from me!” Instead, it’s giving them another way to contact you, one they may be more comfortable with. They should still feel a responsibility to respond to your question, but now they have two options for how to get back in touch. (Then send that email, of course.)
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If you're working with an actively engaged prospect, however, this voicemail can be perfect for building rapport. Say, "I just sent you an article about the new trends in AI we were discussing on our last call. I can't wait to hear what you think."
Only leave this voicemail for interested prospects. If you're talking with someone who isn't really invested in fixing a problem or implementing your product/service, they probably won't want to read an article you sent on the subject either.
Reiterate the main point of your message and repeat your name and phone number. This will help the receiver remember your name and message and spares him from having to listen from the beginning to write down your contact information.
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If you already have a call scheduled, it will serve as an incentive for your prospect to show up. If you don't have a call on the books, use their response to this voicemail to ask for a follow-up meeting.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Drink water, clear your throat, and invest in a good headset or phone. Be aware of your accent or the way you say words or numbers. And, avoid sales speak and buzzwords.
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
Hello, this is Jenny, I’m sorry, at this moment I can’t take your call but please leave a message and I’ll be sure to call you back as soon as I can. Thank you and have a great day.
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Hey amigos, you are listening to English Made Simple, this is episode number 178, number one-hundred and seventy-eight, numero ciento setenta y ocho.
Undelivered: Messages that have not yet been sent because you scheduled them for future delivery. You can listen to, re-address, and re-record these messages any time before delivery.