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Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?

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The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup. .

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While Ross panics about his friends slowly getting dressed for his big gala, Monica hacks into Richard's answering machine and leaves a mortifying message ("I don't know, maybe I'm getting my period or something")which then becomes his outgoing recording.
If after 2 solid phone/voicemail/email attempts (which counts as 6 touches, not including any drip emails or LinkedIn messages/connection requests that they may have gotten in between calls 1 and 2) I’ll leave a 3rd voicemail message (followed by an email, of course) that simply says something along the lines of:

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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
But it appears I’m not alone. Here’s a portion of one reader’s letter; see whether you relate!

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Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/

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Press 2 to continue recording. (In other words, the # is a great “Pause” key; it holds the recording while you think.)

  • what is an outgoing voicemail

    So, leave "Call me back when you get this," at the door, and try, "Talk to you soon," "Thanks for your time," or a good old-fashioned, "Have a great day."

    The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
    12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."

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    Speak clearly. Get unstuck. And sound natural in English. The FREE Fluency School Preview is now available. 👏

    Now, back to those special memories. If you find yourself listening to an old voicemail over and over — for sentimental reasons or otherwise — don't bet on your phone to save it for you indefinitely.
    Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!

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    Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:

    You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
    Please contact us anytime to discuss your English speaking goals. You can call us on +61411295828, email us at [email protected] or message us with your questions using our chat widget.

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    Enabling this feature is simple: Go to Settings > Messages > Group Messaging and turn it on. That's it! Now, when you send a group message, if the other user has the feature enabled, they will be able to see everyone in the conversation as well as send a message back to everyone. What did Monica do to Richards answering?

    In Provide the caller with these options, select an option. Some options will prompt you for additional information, such as an alternate phone number or text to be read to the caller.
    3. At the top of the page to select all messages in the list, check the checkbox. Or to delete a selected few, check the box beside each message.

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Similar to sharing your 24-hour response time on your own voicemail message, let contacts know if there’s a good time to reach you when requesting they call you back.

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When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.

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“Hello! You've reached the voicemail of [your name], [your job title]. I'm currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I'll be sure to get back to you as soon as I'm available.”

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To end the voicemail, state (or restate) your main question, then say your phone number. You can also say you’ll follow-up with an email. Now, this isn’t the same as saying, “If I don’t hear from you, you’ll hear from me!” Instead, it’s giving them another way to contact you, one they may be more comfortable with. They should still feel a responsibility to respond to your question, but now they have two options for how to get back in touch. (Then send that email, of course.)

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