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Hello, this is Jenny, I’m sorry, at this moment I can’t take your call but please leave a message and I’ll be sure to call you back as soon as I can. Thank you and have a great day.
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Your research should include finding other people in the prospect’s organization. Selecting the right people, such as the prospect’s manager or department head, facilitates the ability to build rapport and adds a sense of urgency when you mention them in the voicemail.
Each voicemail will be sent to your registered email address in .wav file format.
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Your second voicemail should include information that was missing from your first. For instance, a rep using this technique might leave the following two messages:
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If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
A positive attitude extends to your voice and how you’re speaking. At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Follow the four Cs: Be Clear: Drink water, clear your throat, invest in resources like a good headset and phone. Be as mindful as possible about speaking clearly. Be Concise: Keep it short and simple. Use a good Cadence: Don’t be afraid of strategic pauses, and vary the speed of your delivery. Be Compelling: Speak with authority.
Leaving ambiguous voicemail messages almost guarantees that you will not get all you could have from the conversation, as you did not give the person you called the opportunity to prepare for your call.
Once again, by using these scripted, proven messages you’ll be giving yourself the best chance to hear back from your prospects and clients. And remember, even if their answer is no, that’s a lot better than chasing unqualified prospects who are never going to buy. Mike Brooks
Website: https://programs.nasp.com/ckcommon/article/article.asp?articleID=D0421D35-8400
At the beginning of the show, I used an example of a voicemail greeting – I used the name Luke Skywalker. He is a character from the Star Wars movie for those of you who hadn’t heard of Luke Skywalker before.
To access your voicemail whilst overseas when using international roaming, ther are two options: