That’s why it’s never been more important for salespeople to be good at leaving messages. Not only that, but voicemail can—and should—be measured, coached, and improved.
What is the best way to save voicemails that are on a landline digital system? Should I buy a recorder? I want to keep my beautiful sister’s voice forever.
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(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
And it isn't like you're wasting their time with the longer message. This person called you, which means that they set aside, at minimum, about 5 minutes for their call and they were mentally prepared to spend at least a minute on polite "Hi Bob, how are you and the family?" chit-chat, so a message that is 10 seconds longer is NOT an imposition.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
Note: There is never a reason to give your sales pitch on voice mail. No one is there to say yes. Your objective is to make contact. Your objective is to provide enough information to create positive response.
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You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
Now that you’ve watched the video and reviewed the lesson, I’d love to hear from you. Share your voicemail message! Do you need a voicemail in English for your phone? Or do you often leave messages for others? Share a common example that you need to use in your real life.
Noise in the background of a voicemail is both unprofessional and distracting. Background noise can communicate to the receiver that you are inconsiderate and have not taken the time to prepare and assess your surroundings. Make sure you are situated in a quiet environment when leaving a voicemail to ensure that your message is clearly heard.
Through personal experience and research, I’ve been able to identify the most effective script—along with the keys to implementing it—so you generate an incredible response every time.