Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
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A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
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Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
Many loan officers hand out their cell phone number. This is a way of selling themselves to potential clients and beginning a professional relationship.
Your own answering greeting should be short. Don't bother to say that you aren't available to take the call. That's a waste of time, and there's no point in restating the obvious. Instead, simply identify yourself and ask the caller to leave a message.
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I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
First I would check the phone to see if it saved the greeting to its files. Some phones do and some don’t. If you are unable to find the voicemail greeting file, google the question for your type of phone. If you’re unable to find it or do it, call youe cell phone carrier to see if they can help. Some carriers still save voicemail greetings on their systems. It’s a great reminder though that if you have a greeting you really want to keep, to make sure you record it and save it to your computer and to a flash drive or cloud drive for good measure. Hope that helps! Laura
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Context will make your message sound much more authentic and will result in a higher response rate.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Generally, these greetings should be brief for an individual. State your name and a query for the caller's information. You can also include a backup number for people to reach you if you like. For an organization, it's a good idea to announce your standard office hours. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting.