Deciding what to say in a voicemail can be difficult. Poor quality and unprofessional voicemails come in a lot of shapes and sizes. Great voicemails strike the right balance of being concise, friendly and professional, which can be hard to do if you don’t leave them all the time.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
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Be polite and considerate. Give the person 10 seconds to compose themselves and prepare a concise message. Not only is this good manners across a MUCH larger portion of the world than the U.S., but it is also just common sense.
“Keep your voicemail messages short, sweet, and snappy," advises Will Craig, Managing Director of LeaseFetcher. "Don’t try and go into the nitty gritty details of the discussion you’d like to have with them—save that for your actual chat. Alternatively, don’t leave them in the dark about what you want to talk about either. A simple 20-second voicemail letting them know the nature of your query will suffice."
In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
Aaargh, you are thinking, crap I need to say something, ooooh what do I say, think, think… nothing comes to mind, you are not prepared and you hang up.
For all the above cases and more, preparing yourself and being careful will ensure that you only send professional and meaningful voicemails. Here’s how:
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It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
I don’t mind it so much for people I know. I have to deal with them on a daily basis, so I can’t hold voicemail grudges against them. However, if someone cold calls me or it’s just an acquaintance that calls, a crappy voicemail annoys me and leaves a bad impression.
When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
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Press 3 to erase your voicemail. You can start over again if you like, but you don’t have to.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.