OPTIONAL: … And if for some reason the timing isn’t right, let me know that as well and I’ll remove you from my call list. Thanks (prospects name)”
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
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AUDIX Mailbox: Your personal storage area for incoming and outgoing messages (and headers). Your incoming and outgoing messages are stored in categories according to their status. The system keeps incoming messages until you delete them or until an automatic deletion date. Because space is limited, it is wise to regularly review and delete messages.
Don' let background noise do the talking for you. Ambient noise on your recording could be sending the wrong message to your clients. The sound of your kids arguing in the distance could be the sign of a distracting work environment. Clinking glasses and restaurant chatter may leave the impression that you don't take your work seriously. When you record your voicemail greeting choose a quiet spot free from interruption, so your message is the only thing callers hear. It's also good to avoid large, cavernous spaces where sound verberates.
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A lot of times our anxieties get the best of us and we don’t often think about the person on the other end of the voicemail and the information they need.
If you have the person's email address, follow up with an email. Depending on the person’s schedule, it may be easier to correspond (or schedule a time to talk) via email. If you are going to go this route, say in your voicemail that you will be sending over an email shortly.
Remember that we can hear a smile in another person's voice, just as we can discern whether that individual is completely present and focused. Smart phones have the ability to record. Smart people take advantage of this tool and record themselves before leaving a message. And yes, it takes time. Precious time.
A sales voicemail can't do too much for you if there's no room for any sort of progression. If you just give an explanation of your offering's benefits without establishing what that prospect should do or can expect next, you might close the door on a sale — straight off the bat.
When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
This is another helpful outreach strategy for prospects you haven't heard from in a while.
Go the Audio Input tab and opt for the Microphone. Make sure that you move the mobile phone’s earpiece or speaker close to the Microphone as possible.
Most cell phones show the number and voicemail duration when a call is missed. So if the recipient sees the message is from an unknown number and only a few seconds long, they'll assume it's not important and hit delete. Since the message doesn't appear to be substantive, they're not prompted to listen.
Rules are listed in the order applied, so select the rule you want to move up or down in the order and click the arrows.
You probably touched on this at the end of your last conversation, but if you haven't heard from your prospect in a while, this can be a useful strategy for getting back on their radar.
Written by Jeff Hoffman @mjhoffman
Because you never know the quality of someone’s phone audio or your cell phone service, it's not a bad idea to give your name and phone number twice within your message. The thought being, if the person you called can’t understand who you are or how to call you back, how can they be expected to return your call?