This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
It’s shocking to learn that 97% of calls go to voicemail but, after making hundreds of calls, most would agree the percentage feels at least that high. Consider the following before making a call: Where the lead came from Time of day the lead was received Keep your message short (under 20 seconds) Avoid giving away too much information Add information that will pique their interest Speak with confidence/authority Keep tone and delivery casual and friendly Be clear and concise
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Make sure that you have the latest version of iOS. Check for a carrier-bundle update: Go to Settings > General > About. If an update is available, a message will ask you to update. To check your cellular network connection, try to call someone.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
People tend to remember the first and last events of the day. Now, you could make your sales calls in the morning, but nobody wants something else on their plate when they’re just starting their workday. By waiting until the end of the workday, though – traditionally, around 4:30 p.m. – you won’t be competing with other distractions, and you’ll be one of the last things that happened to the contact while they were at work.
“(Intro) I’m calling regarding the voicemail I left you (earlier today/yesterday) about (example: how we recently helped competitor 1, 2, and 3 avoid ______ while ______) and wanted to see if it would make sense for us to have a conversation to determine if what we do would be of some help to you as well. If you’d like to discuss this further you can reach me at __________. I’ll send a follow up email to this message so if it’s easier to reply that way you can or if you’d rather talk via the phone, again, my number is _________.”
“I followed your advice on how to leave voicemail messages that get more callbacks and since using it, my call backs have increased. But my question is, what do I do with the prospects that haven’t called back?”The 2nd Attempt CallThe 3rd (and sometimes final) AttemptTired of Being Rejected by Gatekeepers & Decision Makers?Get Quote Now
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
State your number right after your name. Many people wait until the very end of the message to state their number. This will irritate the receiver of your message because if he doesn’t get it down, he then has to sit through the whole damn message again to hear it repeated.
Your second voicemail should include information that was missing from your first. For instance, a rep using this technique might leave the following two messages:
♬ Fight With All Your Might! ♬ How to change your voice mail greeting on your Mitel phone. Tags: Mitel, voicemail. Go into voice mail. Press 8 or U for User Options. Press 4 or G for the Greetings menu. Press 7 or R to record the greeting. Follow the prompts to review or re-record the greeting but remember to press 9 or X to store it!
After that, relaunch the app. This may fix the issue of voicemail not working on your device.
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
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Funny, the majority of us have a phone on us more hours of the day than not, but actually we’re harder to talk to than ever. On personal calls, and especially business calls, you’re much more likely to reach voicemail than the actual person you’re hoping to engage in conversation.