1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
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“(Intro) I’m calling regarding the voicemail I left you (earlier today/yesterday) about (example: how we recently helped competitor 1, 2, and 3 avoid ______ while ______) and wanted to see if it would make sense for us to have a conversation to determine if what we do would be of some help to you as well. If you’d like to discuss this further you can reach me at __________. I’ll send a follow up email to this message so if it’s easier to reply that way you can or if you’d rather talk via the phone, again, my number is _________.”
When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
Now, this might seem like I'm reneging on what I just said, but you can easily reconcile this point with the one above. While you should keep your tone conversational, you can't get carried away.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
For example, when leaving a voicemail you could say, "You can give me a call back at XYZ-1234. I am typically available Monday through Friday from 9 am to 3 pm. I look forward to hearing from you." This lets your contact know exactly when they can reach you to continue the conversation.
Luckily, it's easy to save a voicemail from your iPhone, Android or old non-smart phone. Let’s start with iPhones.
To activate Visual Voicemail, dial 1217 from your iPhone and a recorded message will confirm it has been switched on. When a message is left in your voicemail mailbox, you'll see a notification against the ‘Phone’ widget on your iPhone. When you activate Visual Voicemail, your current personal greeting will carry over.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
Website: https://bellaliant.bell.ca/support/article/set-up-and-use-voicemail-including-voicemail-to-email/8292
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Manners Mentor exists to spread the word and to update continually the manners we’re using so that they make sense for our modern sensibilities. They’re never stuffy. They’re always simple, savvy, and sincere so that you can be authentically you…at your best! Join the Manners Mentor Movement by subscribing to receive posts in your inbox so that you’ll always be in the loop!
Let's get back to performance anxiety. Our fear of being judged negatively fuels our performance anxiety in any situation. When it comes to voicemail, we are being judged on our tone of voice and the clarity of our information.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.