Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
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Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
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Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
If you are currently in the job market and you can’t remember what your voicemail greeting is, it might not be a bad idea to check in and see if it needs updating. Depending on what it is, when a hiring manager hears it, they may decide to not leave a voicemail after all. “You have reached the voicemail box of Jane Smith. I am sorry I missed your call. Please leave your name and number and I will return your call as soon as possible. Thank you.”
Play on phone enables you to play your voice mail messages over a telephone using the phone number you specify.
You can see how this short exercise of writing the messages down can really be helpful.
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
Generally, these greetings should be brief for an individual. State your name and a query for the caller's information. You can also include a backup number for people to reach you if you like. For an organization, it's a good idea to announce your standard office hours. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting.
Recently one of my students asked a great question about voicemail in English and I thought that you might have the same question as well.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
Ok, let’s see how we can make this process a lot easier – how to leave a voicemail message and not feel like an idiot afterwards, but feeling confident.
Delivered: Messages that have been delivered but have not yet been listened to by the recipient.